“We were using shoretel. The system was a huge pain to manage. It would go down all the time, and when it did, good luck finding someone to talk to.
We were sold on the story of the system becoming more reliable.
Very responsive team. They were a big help in training and implementing the solution. Took ownership of the whole thing.
Results:
- Saving 4 hours/week dealing with phone system issues or setup changes
Transformation:
We moved from being a typical inside sales organization that was about being chained to a desk to one that’s much more flexible.
Our needs as managers to get the data and of reps to move about the office or work remotely were no longer at odds.
100% ROI, we cut our budget in half on day one consolidating so many systems.
At the time we started using it, there was a very strong focus on mobile.
Now it’s shifting VOIP, that’s the ideal, a very strong connection and ability to call from a computer.”
- Katie Bond - Vice President of Operations @ ClearCompany