[FOr: Sales Ops LEADERS]
2-3x revenue Per rep in two quarters by helping reps be smarter with their time
Trusted by the fastest growing sales organizations.
 Truly helps you grow faster, with less stress.
With 4.8 out of 5 stars, Truly is the highest rated solution for Inbound/ Outbound Call Tracking and Sales Coaching on G2 Crowd
Case Studies
"Truly's tool has taken all of the bad experiences of dealing with VOIP tools, and automates tracking to ensure that my team isn't wasting any time. Calls are automatically attached to their corresponding counterparts in our CRM without us having to touch a thing, simplifying our process and ensuring accurate data (which is extremely important to us). It really makes calls-on-the-go easy to track as well”

- Andrew Camacho, Lead Sales Development @ Managed by Q
"Can this help increase sales, use fewer company resources, and lead to employee happiness?
— When the answer was yes, Truly was a no- brainer for Q."
“We were using a combination of systems - a phone system provided by IT and a call center software for logging activity into Salesforce.

They were working with UBER and I’d heard good things from a colleague who was raving about it. Nobody raves about phone software. I had seen it all.

We did a pilot and they proved ROI by satisfying two criteria: driving more conversations and improving seller satisfaction.

Results:
- 21% More Calls
- 13% More Conversations
- Rep satisfaction 5% -> 75%
- Support issue resolution from 2 days -> 10mins

Transformation:
- Saving 2-3 Full Time Employees. We used to have two full time voice operations people supporting the team and multiple data analysts doing data cleanup in the CRM
- More rep accountability because of better data hygiene
- More meaningful management discussions given our business analysts could do more with the data
- Making recordings shareable/discoverable

Best example was that while we were piloting Truly and trying to understand its data in relation to our baseline CRM data, there were a whole bunch of very confusing data points that made no sense. It turned out that our old data was ~25% incomplete. 

If the Truly team hadn’t worked through this with us, we probably wouldn’t have been able to push through these revenue driving initiatives, just because of the bad data.

The system paid for itself in the first 30 days just based on the additional conversations we were able to drive. 

It opened up enough budget for us to invest in new revenue driving initiatives
We’re excited to see what more the platform can do. It does a very good job at voice but there are many possibilities with transcription/AI”

Jodie Yorg - Head Of Account Management @ Square.com

“We were using a number of different systems duct taped together: New Voice Media, Outreach.io and a phone system.

We loved the simplicity of the system. It was 100x simpler than the previous system to update the IVR. Also it worked out of the box; this is one of the only products I’ve seen that actually requires no salesforce setup.

It just works out of the box and then you can customize it as much as you like.

Support is hyper responsive. 

Team loves to get product feedback. I can sit back and know that my team is taken care of without me having to keep blocking and tackling every little thing.

- We started tracking activity across the entire company in salesforce which helps us make smarter decisions.

We probably saw 100% ROI just on the time this saved us on day one. It’s hard to quantify ROI but suffice it to say, our managers spend all day coaching reps on it across our offices and recordings are constantly shared internally. Without this system, a large part of our operation would simply cease to function.”

Michael Muse - Sr. Director Of Product Operations @ Wework

"Just wanted to say thank you for the great onboarding experience. I received some feedback through management that the Sales department mentioned: 

This is best onboarding and smoothest transition we have experienced with a new piece of software.

Thank you! You have both been great during this process and Alex is a great trainer. Our company really appreciates the importance of good customer service and the personal approach you have taken to training and onboarding. Really impressed."

 - Brandon Bosch, Director IT @ BombBomb
“We were using a combination of disparate systems - five9, Shoretel, RingDNA.

Sales representative reached out and mentioned that they had a new technology that greatly improved call quality.

We rolled this out gradually to the sales team and they loved it from the start. It was so much more simple and reliable.

We love working with the team. They are proactive and not just focused on giving us what we want, but instead partner to solve our business problems.

Results:
- Saving 1.5 Full Time Employees in triage/troubleshooting
- Top 20% performing reps all using Truly, we’re going to deploy to rest of the org
- this is the only system in my stack that isn’t constantly breaking and giving us trouble. It’s foolproof and consistent, it just works.

The system paid for itself in the first 30 days just based on the additional conversations we were able to drive.

Extending the product to address more sales productivity areas!”

- Melanie Terranova - Sr. Director Revenue Operations @ Signpost


“We were manually tracking activity in Salesforce.

We heard about Truly from our network in New York. They have a good reputation out here.

We had looked at so many dialer softwares out there. None were flexible enough to match our exact workflow. 

Team is great to work with. 

Quick to respond to our questions and very open to our ideas.

Truly supported our key initiative of pushing our reps through a highly repeatable process which drove a 3x improvement in business won/rep.

The main transformation is that our CRM is actually an authoritative source. 

There is no more ambiguity about what happened. We can hold each other accountable and really manage to inputs and outputs with high confidence.

By combining Truly and Salesforce into our management initiative, we saw ROI of 3x”

 - Phil Contuzzi, Head of Sales Enablement @ Zocdoc
"We went from closing 2 self-generated deals per rep then to closing 8.5 per rep last month.”
“We were using shoretel. The system was a huge pain to manage. It would go down all the time, and when it did, good luck finding someone to talk to.  

We were sold on the story of the system becoming more reliable. 
 
Very responsive team. They were a big help in training and implementing the solution. Took ownership of the whole thing.

Results:
- Saving 4 hours/week dealing with phone system issues or setup changes 

Transformation:
We moved from being a typical inside sales organization that was about being chained to a desk to one that’s much more flexible. 

Our needs as managers to get the data and of reps to move about the office or work remotely were no longer at odds.

100% ROI, we cut our budget in half on day one consolidating so many systems.
At the time we started using it, there was a very strong focus on mobile. 

Now it’s shifting VOIP, that’s the ideal, a very strong connection and ability to call from a computer.”

- Katie Bond - Vice President of Operations @ ClearCompany

“We were using a combination of disparate systems - RingCentral, NewVoicemedia, Insidesales.com.

We were looking to consolidate multiple systems and this was the first system we saw that checked all the bases.

Very responsive team. They were a big help in training and implementing the solution. Took ownership of the whole thing.

Results:
- Saving 4 hours/week dealing with phone system issues or setup changes 

Transformation:
We moved from being a typical inside sales organization that was about being chained to a desk to one that’s much more flexible. 

100% ROI, we cut our budget in half on day one consolidating so many systems.

At the time we started using it, there was a very strong focus on mobile. Now it’s shifting VOIP, that’s the ideal, a very strong connection and ability to call from a computer.”

- Joe Nicholls Jr. - Business Analyst @ PeopleKeep



Simplify Processes With One Tool That Does It All
Truly's all-in-one sales engagement platform captures Calls, Texts, Notes, Recordings, Call Dispositions, Talk Time Metrics, Connect Rates and more! Saving your sales staff the hassle of managing multiple tools at once.
Save Time And Increase Productivity By 20%
Truly's highly intuitive interface makes it super easy to use. Software Automations eliminates the need for tedious work like manual data entry. And Velocity Tracking helps sales reps capitalize on the deals that take less time to close.
Improve Conversions By 13% With Better Data
Truly collects sales data, cleans it, and displays it through auto-generated reports that are easy to understand, so that Sales Leaders can coach and train reps more effectively with objective, accurate, and relevant data.
Made For Seamless Integration
The Truly App is entirely API driven, making it compatible with just about any other software platform. It also syncs up with Salesforce and other major CRMs in real-time, so that your Sales Data is consistent and up-to-date without the need for manual input.
Available on Mobile, Desktop, Web Browsers, Desk Phones, Conference Room Phones, etc.
“It’s the only system I know that works with your cell phone. You can take notes right there, it’ll take recording and track it back to your salesforce, and more importantly map back to the opportunity as well. It’s easier for you to manage your pipeline when you have the tool everywhere you go” 

- Andrew Camacho, Lead Sales Development @ Managed by Q
Streamline Your Inbound Calls Using Our Versatile Call Forwarding System
Customize a unique Call Forwarding system for inbound calls, using Truly's Line Manager. Features include: Routing different numbers to different individuals or teams, setting up post-call automations, custom label Caller IDs, and much more!
Optimize Sales Processes With Actionable Data Reporting
Truly replaces esoteric high-level data reporting with actionable and relevant data reporting that actually helps you isolate outliers, spot behavioural trends, locate bottlenecks, and reveal coaching opportunities within your sales team.
Commonly Asked Questions
Does Truly replace my phone system?
Truly is an all in one replacement for your phone system and call center solution. That said, many companies run Truly alongside their existing phone system without issues.
How does SFDC Integration work?
Our Salesforce integration is low-touch and robust. It is installed via one-click OAuth for simplicity and security. 
Do I need special hardware? 
Truly is 100% compatible with your existing infrastructure. Our apps work on Desktop (Mac, Windows, ChromeOS), Mobile (iOS, Android) and across all VOIP desk phone handsets.
Can I port my numbers in or out?
Yes, we support number porting in and out of our system, almost always free of charge.
Does Truly work internationally?
Yes, we have dedicated infrastructure across the Americas, Europe and APAC.
How long does it take to deploy?
Most companies start to see success with Truly within 7 days of purchasing it, whether they have 10, 100, or 500 reps.
Can I provision phone numbers? 
Yes, you can provision phone numbers across 50 countries.
Do you charge for usage?
We are a software-first company. As such, we tailor pricing to be 'unlimited' so you get one predictable price each month.
Do you support Text Messaging?
Yes, we support text messaging (including sync to Salesforce).
Who do you integrate with?
We integrate with Salesforce, Zendesk, Outreach, Salesloft, Apollo.io, Gmail, Linkedin, Google and Yelp.
Do you support Click-To-Call?
Yes, with Truly you can click-to-call from anywhere, from your CRM to public webpages.
Does Truly change rep workflow?
We've made rep adoption one of our core competencies. Our customer success team will work with you to ensure Truly fits seamlessly into your existing workflow.
What about compliance?
Truly products are compliant with GDPR, HIPAA, PCI and NIST-800-53.
How do I add new Truly users?
Using a self-service admin portal. Most of our customers choose us because we make provisioning and management of users, numbers and queues so easy.
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